Exchange Policy

We want you to love your purchase. Please review our exchange policy below.

Exchanges Only

We gladly offer exchanges within 7 days of purchase with a valid receipt. We do not offer refunds.

Eligibility

To be eligible for an exchange, items must be:

• Unused

• Returned with original tags attached

• In original, sellable condition

Price Differences

• If you exchange for an item of lower value, the price difference is not returned or credited.

• If you exchange for an item of greater value, the difference must be paid at the time of exchange.

Availability

All exchanges are subject to product availability.

Final Sale Items

Items marked final sale are not eligible for exchange. Final sale items will be clearly identified at the time of purchase.

Contact Us

Questions? We’re happy to help.
support@llamabutterfly.com